Business Details
21 Years
experience
Emergency
services
Your Trusted 24/7 Locksmith in South Central Wisconsin
Established in 2005, Locks and Unlocks has built a reputation as a trusted 24/7 locksmith service in South Central Wisconsin. Our family-owned business combines decades of hands-on experience with cutting-edge solutions to address automotive, residential, commercial, and rental property security needs. With over 19,500 satisfied customers and 20,000 locks installed, we prioritize personalized service, technical expertise, and community trust.Our certified technicians deliver prompt, reliable assistance for emergencies, rekeying, master key systems, safe services, and high-security installations. Backed by a 100% customer satisfaction rating, we remain committed to safeguarding homes, businesses, and investments through innovative security strategies and a client-first approach.
Services
Automotive Locksmith
Residential Locksmith
Commercial Locksmith
Safes and Vaults
Rental Properties
Details
- Year established: 2005
Highlights and features
- We offer 20 years of trusted locksmith experience in South Central Wisconsin
- Our team includes certified professionals with expertise in automotive, residential, and commercial security
- We guarantee 24/7 emergency response with same-day service availability
- Our 100% customer satisfaction rating reflects our commitment to quality workmanship
- We serve 19,500+ customers with tailored security solutions for diverse needs
What people say
24/7 emergency response
Competent technicians
Reliable solutions
Quick service
Professional staff
Services
Automotive Locksmith
Our automotive locksmiths provide 24/7 emergency assistance for locked-out vehicles, key replacement, ignition repair, and remote programming. We service traditional and non-traditional vehicles including motorcycles, RVs, and boats while offering dealership-quality solutions at competitive rates through our certified technicians.
Residential Locksmith
We deliver comprehensive residential security solutions including lock installation, rekeying, safe services, and garage door opener programming. Our team provides emergency lockout assistance and security consultations to protect homes through modern hardware upgrades and expert-recommended safety measures tailored to individual household needs.
Commercial Locksmith
Our commercial services feature master key systems, access control installations, high-security key provisioning, and electric strike system maintenance. We help businesses protect assets through customized security plans, emergency lockout prevention, and compliance with industry-specific safety standards while ensuring operational continuity for commercial clients.
Safes and Vaults
We specialize in safe opening, combination changes, and repair services for residential and commercial clients. Our technicians handle digital and mechanical safes with precision, offering secure access solutions while maintaining the integrity of locking mechanisms through specialized tools and industry-certified techniques.
Rental Properties
Our rental property services include lock rekeying between tenants, high-security lock installations, master key system implementation, and security assessments. We help property managers protect investments through efficient turnover solutions, keyless entry systems, and maintenance programs that ensure tenant safety while streamlining property management operations.
People
Jake Matteson
Owner, Lead Technician
With over 20 years in the trade, Jake transitioned from entry-level technician to business owner through dedication and technical mastery. He specializes in problem-solving complex security challenges while balancing family life and community involvement in South Central Wisconsin.
Lorelei Matteson
Financial and Operations Manager
Lorelei manages the business's financial operations, marketing, and client communications. Her organizational expertise ensures smooth operations while balancing family commitments and creative pursuits like piano and photography.
Matt Butler
Stoughton's Lead Technician
A mechanical expert with strong community ties, Matt delivers reliable locksmith services while maintaining old-fashioned work ethic. He combines technical skill with customer service excellence, actively participating in local community activities and family life.
Joseph Jenkins
Watertown's Lead Technician
Originally from Texas, Joseph brings extensive automotive locksmith experience to our team. His problem-solving skills and technology expertise enhance our service capabilities while maintaining a family-centered approach to work in the Watertown community.
Questions
What services does Locks and Unlocks offer?
We provide automotive, residential, commercial, and rental property locksmith services including emergency lockout assistance, key replacement, safe services, and security system installations across South Central Wisconsin.
Are you available for emergencies?
Yes, our 24/7 emergency service responds to lockouts and security crises at any hour, seven days a week throughout our service areas.
Which areas do you serve?
We operate throughout South Central Wisconsin, including Marshall, Stoughton, Watertown, Sun Prairie, and Madison with appointment-based service at both locations.
How can I schedule an appointment?
Call 608-837-HELP (Marshall) or 608-877-HELP (Stoughton) to book services or request emergency assistance through our 24/7 dispatch system.
Do you work with rental property managers?
Yes, we offer specialized services for property managers including turnover security solutions, master key systems, and maintenance programs for multi-unit properties.
What certifications do your technicians hold?
Our team includes Certified Professional Locksmiths (CPL) and Registered Locksmiths (RL) with ongoing training in automotive, residential, and commercial security technologies.
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